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Elisa Viihde & Internet connection


Hi,

I write my message here about Elisa Viihde, I am not so good in Finnish to write it on the good section.

So, I have a question about the system and mu Internet connection.
Since about 6 month, I only pay for Elisa Viihde. When I look my bill, I have this details:

ELISA VIIHDE Billing period charges total Pcs Duration or Mb VAT % EUR
Periodic charges
Elisa Viihde (Fixed Term expires: 08.01.2017) 01.05.2018 - 31.05.2018 24 39,90
SAUNALAHTI LAAJAKAISTA Billing period charges total Pcs Duration or Mb VAT % EUR
Periodic charges
Saunalahti Kotikuitu 100/10M
01.05.2018 - 31.05.2018 24 0,00

So, it means that I pay only for Elisa Viihde, a service I don't use. And nothing for my Internet connection.
I would like to know that if I stop Elisa Viihde, do I have still my Internet connection? Or if both service are linked?

Thank.
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Vastauksen tähän kysymykseen jakoi hpguru 4 toukokuu 2018, 23:42

Hi there.

I understand that you have no use for Elisa Viihde service.

Keep in mind if you drop this part, it doesn't mean that you'll pay any less for your internet connection next day. Viihde is 39,90 € with fastest connection and digibox. Often 100 Mb/s.

Unfortunately at Saunalahti Laajakaista branded Kotikuitu or Korttelikuitu the exact same 100 Mb/s fast line is 39,90 € - so you are saving zero if you drop Viihde. You can save only a bit, if you drop your speed at the same time - usually 50 Mb/s for 32,90 € and even that is in my opinion a little drop looking money/Mbps value from maximum speed.

Let's face it. 100M connection is almost 0,40€ for 1 Mbps. 50M connection is almost 0,66€ for same 1 Mbps. Look at how much more you pay for Mbps when you get less speed for less price? This is why I don't subscribe for Saunalahti Kotikuitu or Korttelikuitu options here - actually neither any of my neighbours do so. We use 4G connection for about 20 € a month and it delivers around 50 Mbps all the time you're bored at home looking internet.

Can you survive with 50 Mb/s connection or do you want a 4G SIM for your tablet or mobile router to save some money if you bundle 4G instead of Viihde to your home landline?

I hope this helps.

Katso alkuperäinen viesti

6 kommenttia

Käyttäjätaso 7
Kunniamerkki +3
Your Elisa Viihde and Saunalahti Laajakaista are linked together and the total price is 39,90 €/month.

If you want to have just the internet service, log on to Elisa self service portal Oma Elisa. On the left side there is are language selection links FI/SV/EN.

Choose your current internet connection from the left. There should be an option to change your service. Follow that link and check what price options internet connection without Viihde would cost.

If Oma Elisa seems too complicated, you can check the price for just internet service for your address over here, too: https://elisa.fi/kauppa/#!/nettiliittymat/kiinteat-laajakaistat

Type your postcode into field Postinumero and your full street address including house number, staircase letter and apartment number into field Katuosoite and click HAE, search. You should get a list of options available. Mind that special offer prices are often eligible only for new customers.

Vocabulary:
Alk = alkaen, starting
kk = kuukausi, month
norm. = normaalisti, normally
24 kk sopimus, 24 month contract
ei sitoutumispakkoa, no mandatory commitment i.e. you may terminate with 1+1 month notice.
Käyttäjätaso 7
Kunniamerkki +4
Hi there.

I understand that you have no use for Elisa Viihde service.

Keep in mind if you drop this part, it doesn't mean that you'll pay any less for your internet connection next day. Viihde is 39,90 € with fastest connection and digibox. Often 100 Mb/s.

Unfortunately at Saunalahti Laajakaista branded Kotikuitu or Korttelikuitu the exact same 100 Mb/s fast line is 39,90 € - so you are saving zero if you drop Viihde. You can save only a bit, if you drop your speed at the same time - usually 50 Mb/s for 32,90 € and even that is in my opinion a little drop looking money/Mbps value from maximum speed.

Let's face it. 100M connection is almost 0,40€ for 1 Mbps. 50M connection is almost 0,66€ for same 1 Mbps. Look at how much more you pay for Mbps when you get less speed for less price? This is why I don't subscribe for Saunalahti Kotikuitu or Korttelikuitu options here - actually neither any of my neighbours do so. We use 4G connection for about 20 € a month and it delivers around 50 Mbps all the time you're bored at home looking internet.

Can you survive with 50 Mb/s connection or do you want a 4G SIM for your tablet or mobile router to save some money if you bundle 4G instead of Viihde to your home landline?

I hope this helps.
Hi,

Thank Hpguru, it was exactly what I want to know with all the details needed. I did have any idea about all this price because I never find any websites for Saunalahti.

@Irritus, I did many time by this way but it doesn't work for me.
The problem it's not because it's complicated. Oma Elisa is very basic. Click and follow links is rather easy (as well in Finnish or English). But my basic Finnish is enough to understand this sentence:
"Osoitteeseesi ei ole saatavilla kiinteää laajakaistaa. Suosittelemme sinulle seuraavia liittymiä:"
When I go in the page you shared.
For me, this answer has always be mysterious and I though it was because I have already my connection to this address.
But, thank anyway.


So, I will stay like that.

BTW it's missing a "preview" button on your forum. It could be nice to check before to answer.
Käyttäjätaso 7
Kunniamerkki +4
Hi.

You can always ask customer service for best deals at your house.

It seems like something is wrong when you are trying to look internet options for your house.

I would recommend to keep Viihde, even if you have no need for it, since 100 Mb/s lines are equal in price compared to Viihde or without Viihde. When I used Viihde last time, I haven't connected anything except modems in my house. If they ask one day to redeem subscription for 24 Months from few gifts.

Don't do that. They usually may offer free something - free movies, free Aitio, but it will be a new 24 Months contract - otherwise it is 1 Month and you can cancel it without contract.

The Kotikuitu with 4G SIM is called Tuplalaajakaista and you can just visit Shopit from Elisa to look at the options available. You may get 4G 50M SIM at the same price you pay now instead of Viihde. You can use it yourself or gift/sell it to your mum.

I am glad my answer helped. Stay happy!
Käyttäjätaso 2
"Osoitteeseesi ei ole saatavilla kiinteää laajakaistaa. Suosittelemme sinulle seuraavia liittymiä:"

Yeah, it seems that there is really something not right on that webpage, unfortunately. If you could add your customer number (asiakasnumero) in your profile here at Palsta (only staff can see it), Palstateam could look into it to fix the page with correct information. At least then you could compare different options!
Käyttäjätaso 7
Kunniamerkki +3
hpguru kirjoitti:

Keep in mind if you drop this part, it doesn't mean that you'll pay any less for your internet connection next day.



This varies on address-by-address basis. Even different buildings on the same property may have different pricing! Thus it is always best to check the prices that are offered for your address.

You are right, though, based on the current price of 39,90 €/month it is likely that in this particular case Viihde and 100 Mbit/s internet connection have the same price.

hpguru kirjoitti:

Look at how much more you pay for Mbps when you get less speed for less price?



But there is no point in paying for speed you don't need or can't even use. For example, if you are interested in genealogy and your favourite archive service can serve you up to 22 Mbit/s, there is really no point in getting higher than 50 Mbit/s connection.

In Finland mobile networks are competitively priced option for home use, too. However, be aware that mobile networks have absolutely no guarantee for speed you get. While it is nice to hear that you are able to get 50 Mbit/s, my parent's get only 27 to 37 Mbit/s with their "150 Mbit/s" LTE service.

Laurent-C kirjoitti:

"Osoitteeseesi ei ole saatavilla kiinteää laajakaistaa."



Do you have any idea who was the incumbent telco within your area in the 1980's?

If it was not HPY, which became Elisa, or one of the telcos Elisa bought out, it is completely possible that Elisa no longer provides new fixed internet connections in your area.

Otherwise there might be an error in the availability data. If you suspect that, you can contact the customer service and ask why does Elisa web site claim there is no fixed internet service available for your address, even though you clearly have one.

Do not call Omaguru. That is a very expensive tech support service.

And yes, Elisa discussion board lacks preview button, which is very annoying. You really cannot check that your bbcodes are ok without first posting the message and cleaning up the mess afterwards by editing it :-(